Exchange & Refund Policy

We’re happy to exchange your purchase if you change your mind, provided:

• You request the exchange within 10 days of receiving your order.
• The item is unworn, unwashed, with original tags and packaging intact.
• You courier the item back to our office. Courier charges, both for returning the item and for sending your exchange, are paid by you.

Once we receive and inspect the item and confirm these conditions, we’ll dispatch your exchange, subject to stock availability.

Prefer a refund instead? You may return your order if:

• You request the return within 10 days of receiving your order.
• The item is in original, unworn, unwashed condition with all tags and packaging intact.
• You courier the item back to our office. Return courier charges are paid by you, and original delivery charges are non-refundable.

After we receive and inspect the item, the product amount is refunded to you. For Cash-on-Delivery orders, refunds are issued via bank transfer, Easypaisa or JazzCash within 3-5 working days of approval.

If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery with photos. We’ll arrange the return at our cost and send a replacement or issue a full refund, whichever you prefer.

• For hygiene reasons, items that have been worn, washed, altered, or are missing their tags or packaging cannot be exchanged or refunded.
• Sale items and custom-size orders are final sale and are not eligible for exchange or refund.
• Exchanges are subject to stock; if your size or style is unavailable, we’ll offer an alternative or a refund.
• Please inspect your order on delivery before signing for it.

Message us with your order number and we’ll guide you through it: